At coushy, we stand behind the quality of our products 100% & that's why we provide industry leading warranty. In the unlikely event that you aren’t blown away by the quality of your Coushy or you happen to encounter a manufacturing defect, let us know within 5 years from the date of purchase and we’ll exchange your Coushy for a new one, free of charge. Just reach out to our customer success team via our contact page and let them know what you’re experiencing so we can make it right. Please note that we can only offer replacements of the same product that you originally purchased. learn more.

Every Coushy product (except those marked as "final sale") comes with a 100-day money-back guarantee. If your Coushy doesn’t work for you for any reason, you’re covered — You can go to this link to start your return or exchange.

If you’ve paid for shipping, please be advised that we won’t be able to refund the shipping fee as the payment goes directly to our shipping partners.